SHIPPING INFORMATION


  • Stock buttons: ship 1-3 working days
  • Custom Colours: min order 1 dozen per size and style
    • approximate ship time 1 week from receipt of colour instructions
  • Custom Design: NEW DESIGNS FAST!
    • approximate ship time 2 weeks (contact heather)

Keep in mind we ship from Brisbane, Australia Monday - Friday (EST)
No orders are shipped Saturdays, Sundays or Holidays.


AUSTRALIAN ORDERS (DOMESTIC)


Ship Australia Post or per your instructions.


INTERNATIONAL ORDERS


Example shipping costs:
Express Courier International Recommended
The prices quoted on this site are in Australian Dollars (AUD). To check currency conversion go to http://www.xe.com.
500 grams (1.1 lb) - to NZ $40.00 (AUD) - to US/Canada $46.50 (AUD)- to Asia Pacific $42.50 (AUD) - to Europe $49.00 (AUD)
1 kg (2.2 lbs) - to NZ $45.50 (AUD) - to USA/Canada $55.50 (AUD) - to Asia Pacific $50.00 (AUD) - to Europe $58.50 (AUD)

Extra Cover (Insurance recommended)
Available for Express Courier International and for some countries, letters and parcels.
$8.10(AUD) first $100(AUD) plus $2.15(AUD) per additional $100(AUD) up to $5000(AUD).
In some countries a limit lower than $5000(AUD) applies.



PLEASE NOTE: Heather is not liable for loss or damage to product after it has been shipped.

Customs
All International customers are responsible for the customs, duties and brokerage fees, which vary with the delivery address.
These costs are not included in freight charges. If an International shipment is refused in customs or at the delivery address,
the customer is responsible for the return freight in addition to the customs, duties and brokerage fees charged for the return
to Brisbane, Australia.



*Insurance values and custom requirements depends on destination.